Where is my returned order?

Currently, MerciVie does not offer the option to track your return online. But don’t worry – we will inform you as soon as your return arrives at our warehouse.

Once we receive the goods in our warehouse, you will receive a confirmation email. In this message, you will be informed that we are reviewing the return and will soon process your refund.

If you have any questions or concerns regarding your return, please contact our customer service directly. We are happy to assist you.