Phishing is a fraud method where criminals try to gain access to your personal data or money through fake links or messages. They often pose as legitimate companies to trick you into clicking on a link or disclosing information.

• Typical signs of phishing attempts include:
• Urgent requests to act immediately or enter data
• Offers that seem "too good to be true"
• Suspicious emails, SMS, pop-ups, or social media messages

Stay vigilant and avoid interacting with unknown links and attachments.

Safe Email Handling:
Emails from MerciVie will only come from the official address info@mercivie.com. If you're unsure about the source of a message, do not respond or open any attachments. Contact us directly through our official channels.

Checking Links:
Before clicking on a link, hover your mouse over it to see the URL. Avoid links or attachments from untrusted sources.

Suspicious Language:
Watch out for poor spelling or unusual phrasing, which are common in phishing emails. Even if this isn’t always the case, it's best to stay cautious.

No Rush Decisions:
Fraudsters often rely on pressure tactics. Ignore any unexpected requests for payment information or personal details that seem urgent.

At MerciVie, we never ask for payment details for contests or promotions outside of the checkout process. If you notice a phishing attempt:

• Do not respond to suspicious messages.
• Report fraud attempts to your local police authority.
• Contact your bank if any suspicious transactions have occurred.
• Change compromised passwords as soon as possible.

Your security is our top priority, and swift action is crucial in protecting your personal information.